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Customer information

Privacy notice

This notice explains the information BoothBright, a brand operated by 2BlockMedia LLC, may collect when you browse products, build a design, request help, or place an order.

Last updated September 10, 2026

Who this notice covers

BoothBright is a brand operated by 2BlockMedia LLC. References to BoothBright in this notice mean 2BlockMedia LLC operating under the BoothBright brand, and that company is responsible for the information described here.

Information you provide

This may include your name, company, contact details, event date, design notes, uploaded logos or artwork, product choices, and order information.

How information is used

BoothBright may use information to prepare designs and quotes, fulfill orders, provide support, prevent abuse, improve the website, and comply with legal obligations.

SMS and mobile information

Text messaging is entirely optional. If you check the text message box on a BoothBright form and provide a mobile number, BoothBright may text you about a quote you requested, customer support, order confirmations, production status, and shipping and delivery. These are service messages about work you asked for, not marketing campaigns. Mobile information, including text messaging opt in data and consent, will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. BoothBright may use service providers as necessary to operate its services, but SMS opt in data and consent will not be shared with third parties for their own marketing purposes. A messaging service provider processes this information only as necessary to deliver and support messages sent on BoothBright's behalf, which is not a transfer of your consent to another sender or for another sender's purposes. Reply STOP to any message to revoke consent, and reply HELP for assistance. Message frequency varies and message and data rates may apply. You can also contact support through the contact page instead of by text.

Website chat

When live chat is enabled, messages are saved by BoothBright and shared with our support team through our support platform so a person can take over the conversation. AI messages are also processed by our AI provider. Your browser uses a session cookie to reconnect to the conversation. Do not share passwords, payment details, or order numbers in chat. Use secure account sign-in for orders. You may request access or deletion through our contact form.

Design drafts and browser storage

The website may use browser storage to remember a project cart or unfinished design on the same device. Clearing browser data may remove those local drafts.

Counting visits

We use Google Analytics to count visits to our public pages and see which pages and request forms help people. For visitors in the United States it is on by default; outside the United States no analytics cookies are stored. Only the public page address is counted, never your artwork, cart, design work, search terms, or saved design references. Your cart, designer, account, and request pages are never counted, and it is never used for advertising. You can turn it off at any time in the visit counting settings further down this page, and we honor the Global Privacy Control signal from your browser automatically.

Service providers

Information may be shared with our production team and with hosting, payment, shipping, design, and messaging service providers only as reasonably needed to operate the service and fulfill a request. Our production team and those providers may act only on BoothBright's instructions for that purpose. In particular, text messaging opt in data and consent are never shared with any provider or affiliate for that party's own marketing or promotional purposes.

Your choices

You may request access, correction, or deletion of personal information through the contact form. Some records may be retained when required for transactions, security, or legal obligations.

Changes

This notice may be updated as the service and its providers change. The current update date appears at the top of this page.

Need help with a specific order?

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